Program Resources
Below are key links, resources and other information you’ll require while on your journey with us.
Please bookmark this page, so you can come back to it easily over coming weeks and months.
As the Group Coaching and Lunch with Melanie schedules below have occasional modifications, please review this page from time-to-time, especially before traveling for an in-person group session, to keep up to date. Look for the ‘Calendar Adjustments’ section below for possible re-schedules, expanded session lengths, and when sessions are not being held per normal.
Lunch with Melanie
Melanie is now hosting regular open small group Zoom sessions for current members.
Most Mondays are open format for medical questions related to items discussed during a prior appointment – including protocol adjustments, symptom management, labs & testing, pharmaceuticals, troubleshooting and customization. These sessions are not for new medical questions. Any new medical items need to be discussed in an appointment first.
Most Wednesdays, Melanie will be hosting a topic-focused group session, to discuss the chosen topic for that week. See the below schedule for upcoming topics. Bring your topic-related questions to learn more about it. Each session would be especially useful for those dealing with a related issue, but all members are welcome to listen or participate.
Note: Dietary, nutrition, lifestyle and supplement items will continue to be the focus of Group Coaching Sessions with Alison & Mikhael (see below).
To log into your session, click here:
Or go here: https://zoom.us/j/3616618426?pwd=cThRNXZ3M0FkUGxYUysxdDY0Vmp6Zz09
Lunch with Melanie Schedule
When
Where
Who
Frequently Asked Questions: bevitalhealth.com/group-sessions-faq
Group Coaching Sessions
These sessions are run by our health coaching team, and are available for ongoing support – bring your questions, troubleshooting, creative challenges, and confusions! Or just your curiosity and listening ears. 🙂
Supplements, symptoms, dietary, food, culinary, lifestyle… if we don’t have an answer, or it’s not in our realm of expertise, we’ll tell you. No dumb questions – please let us know how we can help support you! Feeling stuck or confused? Tell us! These sessions are your ongoing opportunities to practice sovereignty, agency and ownership in your health and life journey, and to practice receiving help.
These are open format and designed to help you build momentum as you move forward on your journey with us. Every session is open to all active members at Be Vital.
As we continue developing our services to best meet the needs of our members, the group session schedule and format will continue evolving, so check back from time to time for the most current schedule, which is posted below.
To log into your session, click here:
Or call in via phone: (301) 715 8592
Meeting ID: 889 5274 0110# Passcode: 450722#
Group Sessions Schedule
When
Where
Who
Frequently Asked Questions: bevitalhealth.com/group-sessions-faq
Note: Coach listed is the usual host. Coach may vary.
We are glad to have increased from 2 group coaching sessions per month, to more frequent time slots to better serve our member community. Although we currently aim for a few sessions a week, some week’s schedules will vary – variations will be posted above in the ‘Adjustments’ section. Continue to check back to this page regularly, as we continue to evolve our offerings, and schedules may change.
Expanded Zoom Call-In Details
Meeting ID: 889 5274 0110 Passcode: 450722
The raw login link (linked above): https://us02web.zoom.us/j/88952740110?pwd=Sy83dzNtUlNGUXRIV2RDckt0SnBrZz09
One tap mobile: +13017158592,,88952740110#,,,,*450722# US (Washington DC) +13052241968,,88952740110#,,,,*450722# US
Yes, you can call-in via phone – even a land line!
Dial in here: +1 301 715 8592 or find your local number: https://us02web.zoom.us/u/kddkJl7lq4
Address for In-Person Sessions
889 Rio E Ct, suite BCharlottesville, VA 22901(located behind Wilkinson Wealth Management)
Open Billing Office Hours with Abigail
Abigail Woodfin, our billing specialist, will be available via phone for billing questions with live active hours according to the below schedule. This is a perfect time to reach out on our billing line to ask questions, resolve issues, clarify pricing, finalize or adjust payments, etc..
These open office hours, and the billing line in general, are only for billing items, and not for medical, prescription, coaching, curriculum, lifestyle, or supplement questions. Please focus your attention on Group Coaching and Lunch with Melanie sessions for these items.
Continue to use your Spruce secure messaging to communicate with us on any given topic, and avoid text messaging. Thank you!
Billing line: (434) 278-7040
Schedule – Open Billing Hours w/ Abigail
When
Where
Who
Communications
Although we continue to strive to streamline and simplify our processes for our members, due to the variety of services we offer, we are currently using multiple systems – so we offer this section to help clarify how to get in touch with us, and how we’ll be in touch with you.
In addition to communicating when you’re in the office, and via group and 1-on-1 sessions with your providers:
You communicate with us:
Through Spuce messaging app and Phone
We communicate with you via:
Spuce messaging app and Phone for most administrative and shorter communications;
Elation Passport online chart – for most medical communications – e.g. session notes, protocols & labs;
Email Announcements (outgoing-only / no reply) for curriculum reminders, DSS account activation, and other automated messages.
Troubleshooting, Tech Issues and Support
CURRICULUM CONTENT, DIETARY, SUPPLEMENTS, & COACHING
As you proceed with the curriculum, if you have any questions about the curriculum content, protocols, dietary transitions, etc., we recommend you:
1. Check the Curriculum FAQ section found in the ‘Menu’ of your wellness curriculum.
2. If you still cannot find answers there, or you’d like further support, you can bring those questions up via your 1-on-1 and group coaching sessions.
If necessary, you can also send us a Spruce message, or call us, but if you don’t have a 1-on-1 coming up, we encourage getting on a group session whenever possible, as this allows for interaction, and we may get to the bottom of things, and get to a useful solution more quickly.
CURRICULUM PASSWORD, START DATE & PROGRESS RESETS
Please call us or send a message via Spruce.
CURRICULUM SOFTWARE TECHNICAL SUPPORT
If you’re having technical issues with the curriculum software, such as videos not playing or loading, please reach out to the wellness curriculum tech support team by emailing support@wellnesscurriculum.com. Please note, this is only for technical support, NOT for coaching, dietary, supplement, or any other content-oriented support.
DOCTOR’S SUPPLEMENT STORE SUPPORT
If you’re having technical issues with the supplement ordering system at DSS, please reach out to their tech support team at (877) 846-7122 [Option 2] or by emailing Support@DSSOrders.com. Please note, this is only for technical support, NOT for coaching, dietary, supplement, administrative, or any other content-oriented support.