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Group Sessions – Frequently Asked Questions

 

Where can I find the Zoom link to get on the call?

This is found in the email we sent you.  See also below question “How will you notify me of the calls?”

 

How long are the group sessions?

They are usually scheduled for either 30 or 60 min.

 

What kind of format will the calls take?

Calls will be on Zoom or in-person, and will focus on providing an open forum for group coaching, during which you’ll have time to ask questions, troubleshoot, explore options, and otherwise receive support on your journey.  Occasionally we will offer a session with a class portion – addressing a theme or topic focus – which will usually be listed in the email you receive.

 

What if I don’t have good internet connection, have difficulty with screens, or a call is happening while I’m driving?

We do offer in-person sessions, which you can attend if you have poor internet or issues with screens/tech.  You can also attend via phone line – even a land line!  Call-in details are in the bottom of every announcement email we send.

 

Who else will be on the calls?

We keep these calls exclusive to fully-invested practice members at Be Vital Health, who are enrolled in an active membership or package. Due to our specialization in chronic and complex issues, essentially every person on each call has addressed, or is in a process of addressing some combination of issues including fatigue, mold illness, lyme, chronic infections, toxicity, autoimmunity, hormone imbalance, brain fog, chronic pain, and gastrointestinal challenges.

 

How will  you notify me of the calls?

We will use email to notify you with call-in information, times and dates. Emails will be coming from announcements@bevitalhealth.com – make sure to ‘allow’ and filter these messages in your email settings if needed, to make sure they end up in your inbox.  Please note this is an outgoing-only address. If you’re wondering about class information and think you haven’t received an email in a while, search your email in case it got routed into spam. If you’re still having issues receiving notifications, please let us know so we can investigate. We are exploring options to use text messaging at some point as well, but this is not currently an offered feature.

 

What happens if I miss a call?

This won’t ‘mess’ anything up; but as you move through your journey with us, planning to be on sessions frequently is a good habit, as you will likely have ongoing questions or support needs – and the sessions can help you stay clear and on-track, with a plan in place.  In general, the more consistent you can be, the better, but this is about you, and we trust you’ll prioritize the best you can, given your life situation, your bandwidth, and all you’re managing.

 

Do you offer makeup calls if I miss one?

We do not offer makeup calls for missed sessions.  We are delighted to host them at the scheduled time, and delighted to have you join us if you can and wish!  We will do our best to make sure you have access, and please let us know if you’re having technical issues, and we’ll do what we can to support you.

 

Do I have to be on these calls?

Of course not. You don’t ‘have to’ do anything with us at all! 🙂 You are a sovereign being!  If you’re asking ‘do I have to be on these calls to get results with you?’ the answer is not necessarily.  This is a resource for you, and we recommend when you’re working with us, you tap into as many resources of support as you can find.  For you, you may find the greatest benefit from listening to others, feeling part of a community, listening to the coach, or actively asking for and receiving specific help – there are many benefits to showing up, even if you don’t have a specific question.

You have access to them, and they will provide additional support – which certainly can improve results, either directly or indirectly.  The true holistic health approach is not, and cannot be, a plug-and-chug kind of process – it requires deep personal engagement, and transformation of mental, emotional, physical and lifestyle habits over time.  Your coach, and the other participants, together create a shared culture of transformative engagement, which may be beneficial in it’s own right.  We invite you to do what you feel inspired to do, and take advantage of what we have to offer you as fully as you are ready, willing, and able.  You are the goal – it’s about you, and your life, and those given to your care – it’s not about us, or “have to’s”.  Follow your own inner knowing, and show up for yourself first.  If that leads you to showing up for the calls also, then we’re glad to have you!

 

What if I miss a call? Will it be recorded?

Currently, all live interactions and sharing, including live coaching/Q & A, will not be recorded in the interests of maintaining relative privacy and reducing barriers to participants sharing.  When calls are recorded, we find participants are less likely to share challenges, concerns, or other personal issues – and less likely to receive the support they could use.  If you miss a call, you will not have access to call archives.

 

What if the timing of the call doesn’t work for my schedule?

For one, it’s worth affirming what we all already know – that unlike 1-on-1 sessions, group sessions are essentially impossible to match with everyone’s schedules.  Here are a few answers to this question: (1) In our experience, those who really want to be on a call will tap their resources, stretch creative solutions, and find a way.  Talk to your partner, boss, friend, babysitter – there may be a hidden opportunity there – there may yet be a way!  All that said, sometimes life happens, sometimes it takes time to figure out a solution, and also sometimes there are still untenable situations.  Hence: (2) We have multiple scheduling offerings each month on different days and at different times to help increase availability, including offering some in-person options.

 

What if my computer is not working, or I’m away from it?

If you look at the connection options in your emails, you’ll see a phone dial-in option, as well as an option to connect via your browser window (option appears if you click the login link).  These options won’t be as fully featured as the desktop client, but you should be able to get on!  This also means if you’re in the car, or don’t have a computer, etc., you can still call in via phone!

 

Can I bring up specific personal challenges or questions during the Q & A for feedback and coaching?  Or do I have to keep it generic/general-audience appropriate?

Please ask your specific question!

A few additional notes: (1) Note: Your host will not have your personal chart up, and will not have reviewed your exact up-to-date protocol and plan, so do what you can to briefly remind your host, and give any relevant context.  (2) Also, we find it common that questions and issues faced by one person, even if very specific, are often similar to, or the same as those faced by someone else – often including someone who didn’t even realize they were having that issue, or someone who did, but were feeling shy and didn’t ask.  When you ask your questions, you often will be serving others as well – and possibly not even know it!  See also next question.

 

My question is a dumb question; too simple; shows I don’t know much; not something anyone would care about – why would I ask it? I don’t want to waste anyone’s time!

A few answers to this question. (1) This kind of attitude usually comes from a place of self-devaluation/self-protection due to some history of being hurt.  This is a symptom.  Look to the root cause, and do what you can to shift it, as part of your healing journey.  We would love to hear from you.  (2) Everyone on the call is here to learn and grow.  We will maintain a culture of assuming everyone has huge knowledge gaps – including your host.  Acknowledging your gaps in experience & knowledge, and seeking answers, is a mighty act!  (3) Criticism and judgement of self and others is part of a toxic culture and mindset, and gets in the way of healing.  One core goal of our work together is to help de-toxify all layers of your life, as best we can.  Do what is possible to let go of these habits as part of your healing process. (4) As mentioned above, your question might not only be worthwhile unto itself, but someone else might deeply benefit from you asking your genuine question – and you may never even know!

 

Do I have to share?

Certainly not – you don’t have to share.  We’re not about ‘have to’s’ here anyway!  We encourage sharing, but understand this is not for everyone, for a variety of reasons.  We invite you to do what you can, stretch yourself a little if you can – maybe to the very edge or even a little beyond your comfort zone – but don’t force it, and do take care of yourself.  Only you know where your limits are.  Feel free to say ‘I’ll pass’ or ‘I’ll pass for now’ if, say, the host checks in on you or asks you a question.  We’ll maintain a culture of respect and nonjudgment throughout!  You’re welcome to participate by just being present, and witnessing.

 

For the Zoom sessions, do I have to keep my camera on?

We’re not here to enforce or control what you do – you do you!  But similar to the previous question on sharing, we encourage you to keep your camera on. It’s helpful to both host and participants to not see a bunch of black screens looking out at them. Just because this is a zoom/virtual meeting, doesn’t mean we don’t want to see your face however you’re showing up – even if you’re in bed, or the lighting isn’t good, etc.. Seeing each other builds a certain trust, and a deeper sense of community and connection, even if we’re all visible to each other, and no-one is even talking. This is part of being Present.

If you’d prefer to blur/hide your background, feel free to use the virtual background feature in Zoom. If you turn off your camera, it adds to a culture in which camera-turned-off is normalized, which we’ve found tends to decrease connection between participants, including the host. We are aiming at building a sense of connection & community – so please do what you can to help keep the culture as a camera-on culture.

Of course, we’d love to have you on the call, however you can show up – so if you must turn off your camera here and there for whatever reason, such as if driving, family antics in background, or going to bathroom, or even just feeling so crummy you’d either show up without the camera on, or not show up at all, well – we’re so glad you made the effort to show up the best you can, and you’re with us!

 

Are you looking forward to me joining the group calls?

Absolutely!  We hope to see you there!